Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Transaction data you enter into the system (property addresses, dates, notes)
• Communication preferences and snippet content you create
• Lead capture form submissions (email address, source)

We also collect certain information automatically when you use our service, including log data, device information, and usage analytics to improve the product.

2. How We Use Your Information

• To provide, maintain, and improve our services
• To process transactions and manage your account
• To send transactional emails (account confirmations, billing receipts)
• To send product updates and educational content (you can opt out at any time)
• To respond to your comments and questions
• To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We use trusted third-party services (including Stripe for payment processing and Resend for email delivery) that may access your information solely to perform services on our behalf.
• Legal Requirements: We may disclose information if required by law or to protect the rights, property, or safety of our users or the public.
• Business Transfers: In the event of a merger or acquisition, user information may be transferred as part of the transaction.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Passwords are hashed using industry-standard bcrypt encryption and are never stored in plain text. However, no method of transmission over the internet is 100% secure.

5. Cookies

We use session cookies necessary for authentication and to maintain your login state. We do not use tracking cookies for advertising purposes. You can configure your browser to refuse cookies, but this may affect the functionality of our service.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of marketing communications at any time
• Export your transaction data

To exercise these rights, please contact us at the email address listed below.

7. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of the service after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at: privacy@texastctoolkit.com